Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.888 € gross/month
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will tackle complex technical issues in motion control, systematically analyze faults, and develop solutions in close collaboration with the development team.
Your role in the team
- In this role, you will handle complex technical issues in the field of motion control and support our international teams in providing reliable customer service within industrial environments.
- You will take ownership of challenging 2nd-level support cases, systematically analyze faults, reproduce issues, and work closely with the development team to develop sustainable solutions.
- Drawing on your practical experience, you will actively contribute to the continuous improvement of our products, their usability, and the associated documentation.
- Anstatt sich ausschließlich auf einzelne Produkte zu konzentrieren, arbeiten Sie an der Schnittstelle von Software, Hardware und Anwendungen und entwickeln ein umfassendes Verständnis für deren Interaktionen, Abhängigkeiten und das Gesamtverhalten des Systems.
- Independently handle product-related inquiries and provide remote support (with occasional on-site customer visits).
- Analyze feedback from international locations regarding product quality, usability, and documentation.
- Identify and resolve issues in machine processes and their simulations.
- Collaborate closely with the development team, particularly in the field of motion technology.
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Our expectations of you
Education
- Completed technical education (technical college, university of applied sciences, or university degree) in Electronics, Mechatronics, or a related field.
Qualifications
- Structured, independent, and reliable working style.
- Strong analytical thinking and excellent organizational skills.
- Ability to communicate complex technical concepts clearly and effectively.
- Excellent written and spoken German and English skills for international collaboration.
- Interest in developing a holistic understanding of systems, including software, hardware, and applications.
- Willingness to provide remote support and occasionally travel to customer sites.
Experience
- Experience or a strong interest in industrial automation and motion technology, such as drives, motors, motion control, commissioning, and troubleshooting, as well as initial knowledge of function blocks, system configuration, motor motion sequences, and a basic understanding of different drive families and their specific characteristics.
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What we offer
- The work model for the role is: onsite with 10 home office days a month.
- A structured onboarding process is important to us: You will begin with an intensive four-month training program (E Camp) designed to provide you with the technical foundation needed to excel in your role.
- The minimum compensation, in accordance with the electrical and electronics industry collective agreement, is 3,888.53 EUR monthly for a full-time position as of May 2026.
- We offer a full range of benefits to help you thrive at work and beyond.
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Benefits
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
ABB AG
Wiener Neudorf
ABB is a global technology leader that works closely with its customers in the energy, industrial, and transportation sectors to drive the future of industrial digitalization.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Electronics, Automatization, Power Sector, Economy, Engineering Industry
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Engineering
3.1Culture
3.7Career Growth
3.2
Support Engineer
- Salary
- from 3.888 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.670 € net/month
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
