Logo Erste Bank

Helpdesk

Job

  • Level
    Experienced
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    2.300 to 2.600€ gross/month

Job Summary

In this role, you will be the primary contact for business clients, assisting them with onboarding and technical inquiries related to George Business while actively contributing to its continuous improvement.

Your role in the team

  • You are the primary contact for corporate clients in Austria's most modern business banking.
  • You support business clients during their onboarding or transition to George Business and assist them with technical questions.
  • You work closely with various departments and are an important interface.
  • You actively contribute your perspective to the further development of George Business.

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Our expectations of you

Qualifications

  • Enthusiasm for IT and digital solutions.
  • The ability to quickly grasp complex topics, stay calm, and explain them clearly.
  • A mindset characterized by initiative, sense of responsibility, and flexibility.
  • Fluent in German, both written and spoken.

Experience

  • Ideally, experience in technical helpdesk.

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What we offer

  • You start with at least 2,300 EUR gross per month for full-time employment.
  • After successfully completing training: 2,600 EUR gross per month.
  • Once you are able to work independently, we will of course offer you up to 50% remote work.
  • Your job is at Erste Group, one of Austria's largest corporations.

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Benefits

Higher Take-Home Pay

Work-Life-Integration

Food & Drink

Health, Fitness & Fun

Job Locations

  • Location Vienna

    Austria

About Your Employer

Erste Bank

Erste Bank

Wien

The Erste Bank forms together with the savings banks one of the largest banking groups in Austria.

Description

  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance

Employer reviews

by devworkplaces.com

Total

(4 Reviews)
4.0
  • Engineering

    3.5
  • Workingconditions

    4.0
  • Career Growth

    4.1
  • Culture

    4.3
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Logo Erste Bank

Helpdesk

Salary
2.300 to 2.600€ gross/monthEstimated net salary based on the gross salary in the job ad.1.804 to 1.962 € net/month
Location
Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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