Logo OMICRON electronics GmbH

Technical Support Process Engineer

Job

  • Level
    Experienced
  • Location
    Stadt Feldkirch
  • Working Model
    Onsite
  • Job Field
    IT, BI, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will develop practical solutions to enhance our CRM system, structure requirements, evaluate new features, conduct release tests, and create BI reports for analyzing relevant KPIs.

Job Technologies

Your role in the team

  • Drive the development and continuous improvement of our CRM system as well as other tools in Technical Support - with a clear focus on CRM.
  • As a member of the CRM panel, you gather requirements, structure them, and develop practical solutions together with process owners and IT.
  • Evaluate new features and updates, coordinate release testing, and develop automated tests to ensure system stability and high data quality.
  • Create documentation and training materials that support our users in effectively utilizing the systems.
  • Develop Power BI reports, keep relevant KPIs in view, and bring your process and system expertise into cross-functional projects.

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Our expectations of you

Education

  • A relevant education or comparable professional experience in IT, Business Administration, Process Management, or a related field.

Qualifications

  • Good understanding of data structures, data analysis, and KPIs.
  • An independent and structured way of working as well as strong communication skills.
  • Very good command of English and willingness to undertake occasional business trips.

Experience

  • Experience with business applications and interest in the interface between processes, data, and IT.
  • Experience in creating BI reports, ideally with Power BI.

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What we offer

  • Flexible work models that fit your life.
  • A wide range of opportunities for professional and personal development.
  • An international environment with English as the common language.
  • Support for your mental and physical health.
  • An in-house canteen with freshly prepared meals.
  • Support for families through flexible childcare options and holiday care programs.
  • Sustainable mobility solutions and support for eco-friendly commuting.

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Benefits

Health, Fitness & Fun

Work-Life-Integration

Higher Take-Home Pay

Food & Drink

Topics You Will Work On

Job Locations

  • Location Stadt Feldkirch

    Vorarlberg

    Austria

About Your Employer

OMICRON electronics GmbH

OMICRON electronics GmbH

RΓΆthis, Klaus, Salzburg

OMICRON was founded over thirty years ago in a small town in Austria. Shortly thereafter, they began developing compact test devices for testing protective and measuring devices in electrical energy systems.

Description

  • Founding Year
    1984
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Electronics, Automatization, Power Sector, Economy

Employer reviews

by devworkplaces.com

Total

(3 Reviews)
4.3
  • Workingconditions

    4.7
  • Culture

    4.5
  • Career Growth

    4.1
  • Engineering

    3.8
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Logo OMICRON electronics GmbH

Technical Support Process Engineer

Location
Stadt Feldkirch
Working Model
Onsite
Diversity
Open for all genders

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