Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € gross/year
- Location
- Vöcklabruck, Linz, Wels, Zell am Moos, Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first technical point of contact for customers, assisting them in resolving challenges in Energy Management, automation, and IT. You will configure systems, analyze faults, and test new features.
Your role in the team
- As Technical Support, located in Zell am Moos, you will help shape the strategic direction of our technologies by focusing on resolving technical challenges through reliable support services.
- You will work closely with our Engineering, Sales, and Development teams and serve as the first technical point of contact for our customers.
- Through your feedback, you will make a significant contribution to the continuous improvement of our products and solutions.
- You are the first point of contact for technical customer inquiries and incidents as part of 1st Level Support, ensuring professional and solution-oriented customer service.
- You configure, maintain, monitor, and service Energy Management Systems and installations from the office, helping to ensure reliable system operation.
- You implement modern control and automation concepts in the fields of energy and environmental technology, perform fault analysis, and assist in resolving technical issues.
- You test new ideas and features in load and energy management and work closely with the Engineering, Sales, and Development teams to continuously improve our products and services.
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Our expectations of you
Education
- You have completed a technical education in electrical engineering or a related technical field (apprenticeship, master qualification, or HTL).
Qualifications
- You have a passion for future technologies, energy systems, photovoltaics, energy storage solutions, and electric mobility.
- A structured and analytical approach to work, a strong commitment to quality, and the ability to work effectively in a team complete your profile.
Experience
- Ideally, you have knowledge of or initial professional experience in network and fieldbus technologies, measurement, control and automation engineering, IT or networking, or comparable technical disciplines.
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What we offer
- Work-Life Balance - Flexible working models, including flexible working hours and hybrid working options, to help you achieve the best possible balance between your personal and professional life.
- Health & Well-being - Access to a variety of health initiatives, our Global Employee Assistance Program (EAP), and a gender-neutral parental leave policy.
- Financial Benefits - Participation in the Global Employee Shareholder Acquisition Program (ESAP) and a meal allowance.
- Development Opportunities - Comprehensive training opportunities and structured development programs to support your professional growth.
- To comply with legal requirements, we refer to the minimum annual salary stipulated by the Austrian Collective Agreement for the Electrical and Electronics Industry, which amounts to €50,000 gross per year based on a 38.5 hour working week.
- There is a clear willingness to offer a higher salary depending on qualifications and experience.
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Benefits
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
ABB AG
Wiener Neudorf
ABB is a global technology leader that works closely with its customers in the energy, industrial, and transportation sectors to drive the future of industrial digitalization.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Electronics, Automatization, Power Sector, Economy, Engineering Industry
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Engineering
3.1Culture
3.7Career Growth
3.2
Technical Support
- Salary
- from 50.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 35.627 € net/year
- Location
- Vöcklabruck, Linz, Wels, Zell am Moos, Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
