Job
- Level
- Experienced
- Location
- Stadt Bregenz
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 60.000€ gross/year
Job Summary
In this role, you assist colleagues with IT support for PCs, tablets, and smartphones by installing, configuring, and maintaining hardware and software while handling 1st-level support queries.
Your role in the team
- You want to reliably support colleagues with IT questions and bring technical interest, analytical thinking, and a service-oriented approach.
- In this role, you ensure that IT systems and digital applications can be used smoothly in everyday work.
- IT support for PC, tablet, notebook, printer, and smartphone.
- Installation, configuration, and maintenance of hardware and software.
- Independent handling of 1st-level support requests including error analysis.
- User management and access control.
- Support for internal employees via ticket, email, phone, and in person.
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Our expectations of you
Education
- Completed technical education with a focus on computer science, e.g., HTL, vocational school, or apprenticeship.
Qualifications
- ITIL Foundation certification preferred.
- Analytical, service-oriented, and eager-to-learn personality who actively follows IT trends and market developments.
- Reliable, flexible, and proactive work approach as well as enjoyment of a dynamic work environment.
Experience
- First experience in 1st-level support or helpdesk is an advantage.
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What we offer
- Comprehensive and structured onboarding for 6 months conducted by experienced colleagues.
- With us, you develop professionally and personally during working hours.
- Ergonomic workplace and modern infrastructure that leaves nothing to be desired.
- Work-life balance with flexible working hours models.
- Strong together - joint events from ski day to summer festival.
- The gross annual salary ranges, depending on qualifications and experience, between 45,000 and 60,000 euros on a full-time basis.
- Your personal and professional development enables salary adjustments.
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Benefits
Higher Take-Home Pay
- 👷♂️Additional Insurance
- 🚙Company Car
- 🚎Public Transport Allowance
- 💰Bonus Commisions
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
- 🚂Climate Ticket
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
About Your Employer
Raiffeisen Gruppe
Graz, Feldkirch, Salzburg, Wien, Wien, Wien, Wien, Linz, Linz
With over 24,700 employees working in 1,955 bank branches, Raiffeisen is the largest banking group in the country.
Description
- Founding Year
- 1905
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT Service Desk Coordinator
- Salary
- 45.000 to 60.000€ gross/yearEstimated net salary based on the gross salary in the job ad.32.612 to 41.102 € net/year
- Location
- Stadt Bregenz
- Working Model
- Onsite
- Diversity
- Open for all genders
