Job
- Level
- Senior
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 53.241 to 60.962€ gross/year
- Location
- Bergheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you coordinate service processes and data management with global stakeholders, oversee the change request backlog, and design role concepts to ensure quality and governance compliance.
Job Technologies
Your role in the team
- As part of the Global Service Process & Data Organization, you will work across all Service process areas and collaborate with global stakeholders and regional teams.
- To further strengthen our global process and data governance and to ensure operational stability across ongoing and future transformation initiatives, we are looking for a Senior Process & Data Manager with a strong cross-process mindset and hands-on governance experience.
- In this role, you will oversee the operational execution within the Service Process & Data Organization, act as a key coordination link between the Process Owner, global process experts, ICT, Business Process Management and relevant stakeholders.
- You will support governance, compliance and performance monitoring to ensure consistent global implementation, standardization and documentation.
- Sie steuern die globale Service-Prozesslandschaft, gewährleisten Qualität, Konsistenz, Lifecycle-Management und Dokumentationsfreigaben.
- You own the global Service Change Request backlog, coordinating cross-process input, supporting prioritization, and conducting structured impact assessments (business value, profitability, Clean Core, scalability).
- You design and maintain cross-system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards.
- Sie unterstützen die Implementierung globaler Prozessvorlagen und operativer Änderungen, koordinieren Vorfälle und regeln gerechtfertigte Ausnahmen, während Sie die Prozessanpassungen minimieren.
- You coordinate service reporting requirements, ensure end-to-end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts, and the data & analytics organization, driving effective communication and end-user enablement.
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Our expectations of you
Qualifications
- Solid understanding of SAP S/4HANA processes, process governance, roles & authorizations and Clean Core principles.
- Very good communication skills in English; German is a plus.
Experience
- Several years of experience in process management, data management or business operations in a complex, international environment - Service experience is a strong advantage.
- Strong analytical skills and experience in evaluating change requests, cross-process impacts and preparing decision-ready assessments.
- Experience with process documentation and governance tools (e.g. Signavio) and reporting or BI environments.
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What we offer
- Flexible working hours with no core time and possibility to work from home.
- Weiterbildung und internationale Karrieremöglichkeiten.
- Corporate health management "PALfit".
- Company restaurant with freshly prepared meals and daily meal subsidy.
- Job ticket for travel to and from PALFINGER.
- Numerous employee discounts through Corporate Benefits.
- The minimum annual gross salary according to the Austrian metal industry collective agreement is EUR 60,962.30 based on full-time employment.
- Based on experience and qualifications, we offer a market-compliant overpayment.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Palfinger
Bergheim
The technology and engineering company PALFINGER is the world's leading supplier of innovative crane and rigging solutions. Based on its four strategic pillars – innovation, internationalization, flexibility, and PALFINGER 21st – the company is shaping the future of the industry together with customers, partners, and employees.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.6
Career Growth
3.6Engineering
3.6Culture
3.5Workingconditions
4.0
Senior Process Expert SAP FI/CO
- Salary
- 53.241 to 60.962€ gross/yearEstimated net salary based on the gross salary in the job ad.37.501 to 41.614 € net/year
- Location
- Bergheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
