Workplace Image ÖBB-Konzern
Logo ÖBB-Konzern

Technical Product Manager ServiceNow

New

Job

  • Level
    Experienced
  • Job Field
    IT, Security, Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 56.854 € gross/year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will take technical responsibility for the ServiceNow platform, drive its strategic evolution, and coordinate with architects on security, governance, compliance topics, and legacy decommissioning.

    Job Technologies

    Your role in the team

    • We want to explore new paths. And create new ways. Today. For tomorrow. For us. Become part of #TeamOEBB now!
    • The ÖBB are facing one of the biggest digital transformations in their history – and we are looking for you as a Technical Product Manager for our ServiceNow platform.
    • Are you ready to serve as the technical backbone of our Product Management team, ensuring the security and further development of our ServiceNow platform and making it future-proof?
    • As a Platform Evolution Manager, you will share strategic responsibility for ServiceNow alongside the Product Manager, focusing on the technical development of our two platform instances, legacy decommissioning, and cross-platform topics such as security, governance, and compliance.
    • You are responsible for the platform strategy and technical roadmap for ServiceNow, ensuring that technical development aligns with corporate goals.
    • You will work together with the Platform Architects to shape the technical development of our two ServiceNow instances and facilitate the necessary decision-making processes.
    • You are responsible for the legacy decommissioning of existing legacy systems and processes as well as the platform lifecycle.
    • You drive forward platform-internal security, governance, compliance, and identity & access management topics and ensure that they are embedded in the platform architecture.
    • You possess the necessary technical understanding to support architectural decisions collaboratively with architects.
    • You ensure the platform integration, which guarantees the seamless interaction of ServiceNow with adjacent systems, processes, and data flows.
    • You work as a technical counterpart closely with the Product Manager and coordinate the platform's technical-strategic orientation together with her.
    • You prioritize technical (Enabler) epics and features in the ART feature backlog, manage the reduction of technical debt, and handle the expectations of technical stakeholders (IT security, enterprise architecture, operations).

    This text has been machine translated. Show original

    Our expectations of you

    Qualifications

    • You see yourself as a sparring partner for platform architects: You do not make technical decisions alone, but facilitate and lead them together with the architects.
    • You think in platform strategy and lifecycle rather than in individual features.
    • You are familiar with agile methodologies (SAFe, Scrum, Kanban) and their application in large organizations.
    • You are analytically strong, technically proficient, able to communicate complex issues clearly, and proactively tackle problems.

    Experience

    • You bring several years of experience in a comparable role (Platform Owner, Technical Product Manager, Solution Architect, etc.) in a scaled, agile environment.
    • You have in-depth knowledge and practical experience with the ServiceNow platform architecture, as well as relevant certifications (e.g., ServiceNow CSA/ CAD / CIS) to competently support and contextualize technical discussions.
    • You possess solid knowledge in Security, Governance, Compliance, and Identity & Access Management, as well as experience with system migrations or legacy replacements.
    • You are fluent in German and English at a negotiation level and ideally have experience in corporate structures and complex, regulated IT environments.

    This text has been machine translated. Show original

    What we offer

    • Flexible working hours in a hybrid work environment: client and company locations mainly in Vienna and home office options available in Austria.
    • Opportunity for in-company training and development as well as support for external certifications.
    • Numerous additional benefits (special conditions for train travel and in our travel agencies, travel discounts, holiday homes and apartments in popular domestic holiday regions, company-internal events & sports activities, culinary provisions through our internal bistro) await you.
    • For the position of "IT Project/Program Management Expert," a minimum gross annual salary of €56,854 is stipulated (according to the collective agreement for employees of companies in the field of services in automatic data processing and information technology) for a full-time employment of 38.5 hours per week.
    • Overpayment may be possible depending on qualifications and professional experience.

    This text has been machine translated. Show original

    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    Higher Take-Home Pay

    Topics You Will Work On

    Job Locations

    • Location Vienna

      Lassallestraße 5

      1020 Wien

      Austria

    About Your Employer

    ÖBB-Konzern

    ÖBB-Konzern

    Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz

    The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.

    Description

  • Company Size
    250+ Employees
  • Founding Year
    1923
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Employer reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.3
    • Career Growth

      3.4
    • Culture

      3.6
    • Workingconditions

      3.6
    • Engineering

      2.8
    Show all reviews
    Logo ÖBB-Konzern

    Technical Product Manager ServiceNow

    Salary
    from 56.854 € gross/yearEstimated net salary based on the gross salary in the job ad.from 39.426 € net/year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders
    Easy Apply
    Easy Apply

    More Jobs