Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € gross/year
- Location
- Leonding
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you take responsibility for international enterprise clients, manage the entire project lifecycle, develop clear delivery roadmaps, and act as the central point of contact for stakeholders.
Job Technologies
Your role in the team
- As an IT Technical Project and Account Manager (m/f/d), you will be responsible for our most strategically important international enterprise clients.
- As an interface, you connect predictable delivery management with strong customer relationships, establish clear processes between stakeholders on the client side as well as our internal Tech & Product teams, and act as a central strategic business partner who significantly shapes the success of the company at our top accounts.
- Single Point of Contact: You manage the customer relationships with the management & project stakeholders of our enterprise key accounts and lead the regular status and steering rhythm.
- Delivery Roadmap: You translate customer requirements into a structured and reliable delivery roadmap in close coordination with product and engineering.
- You are responsible for the timely implementation of complex customer projects (e.g., international app rollouts or integrations with third-party systems such as CRM).
- Scope & Expectation Management: You conduct confident negotiations regarding scopes, priorities, and release dates – including the courage to give a well-founded "No".
- Customer Success: You identify customer needs early, proactively address risks, and support customers in becoming even more successful with our product.
- Interface specialist: You ensure that requirements arrive decision-ready at engineering and make dependencies between workstreams transparent.
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Our expectations of you
Qualifications
- Technical system understanding: You understand system architectures, APIs, authentication (e.g., OIDC, SSO), and mobile release cycles (iOS/Android) in detail, without writing code yourself.
- Standing & Negotiation Power: You engage with experienced enterprise stakeholders at eye level, defend deadlines and priorities in a structured manner, and remain calm even under pressure.
- Structure & Proactivity: Clear tracking, reliable reporting, and proactive risk communication distinguish you.
- You don't wait for clarity, you create it.
- Language skills: Negotiation-level German and very good English, as well as willingness to regularly be present at our office in Leonding.
Experience
- Track Record in Tech- & Customer Projects: Several years of experience managing complex customer projects in a software environment (e.g., from a digital/software agency, SaaS environment, or enterprise IT/retail).
- Advantage: Experience with loyalty solutions, trade/retail processes, or white-label environments.
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What we offer
- For this position, we offer an annual gross salary starting at €60,000, with a willingness to pay above this amount depending on your specific experience.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- 🙂Health Care Benefits
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
hello again GmbH
Leonding, Wien
At hello again, we are dedicated to helping businesses keep their customers loyal and engaged through a simple digital solution. Our goal is to become the leading European provider of digital loyalty solutions. Through our tailored loyalty app with CRM capabilities, companies gain loyal and new customers while also driving more sales. We are proud that over 400 businesses have already come to rely on us as satisfied customers - and that number is continually growing every day!
Description
- Company Size
- 50-249 Employees
- Founding Year
- 2017
- Language
- German, English
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)4.1
Workingconditions
4.0Engineering
4.0Career Growth
3.9Culture
4.4
IT Project Manager for Enterprise Accounts
- Salary
- from 60.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 41.102 € net/year
- Location
- Leonding
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
