ITIL Jobs in Vienna

In this role, you will administer the Microsoft server environment, implement software solutions, manage patching, provide 2nd and 3rd-level support, maintain documentation, and actively participate in internal projects.

In this key position, you shape IT infrastructure and security strategy, ensure stable operations, and lead the transformation to an internal organization while guiding your team in cloud technologies and security architectures.

In this role, you will lead the development of IT service quality, define standards, optimize processes with Lean methods, and build structured reporting to enhance efficiency across the organization.

In this role, you handle IT incidents and requests in 1st Level Support, document solutions in the ITSM tool, and assist with Office365 and basic Windows and Active Directory issues in the Service Desk.

In this role, you design and optimize backup and storage solutions, oversee recovery capabilities and infrastructure standards, and manage external partners to meet security requirements.

In this role, you lead an IT team and develop workflows to optimize documentation and project execution, while planning and coordinating complex projects and ensuring smooth handover to IT support.

In this role, you will oversee the development and optimization of our Infrastructure Services, design IT service management processes, and analyze metrics to enhance service quality.

In this role, you will be the main contact for technical inquiries, managing tickets, providing support in the Microsoft environment, and coordinating IT support and device provisioning.

In this role, you develop the Internal Control System for IT processes, conduct risk and control assessments, and support regulatory compliance to minimize operational risks.

In this role, you will develop an information security management system, coordinate security measures and audits, and be responsible for risk management and training to promote a security culture.

In this role, you perform IT audits, analyze risks, assess internal controls, and create test documentation and reports. Additionally, you contribute to the enhancement of audit methods while identifying skills gaps.

In this role, you will independently plan and perform risk-oriented IT audits, analyze business processes, and evaluate internal control systems and governance structures using modern audit methods and data analytics.

In this role, you will focus on monitoring, problem and change management of our IT services, take on on-call duties, and support system oversight and the implementation of new IT solutions.

In this role, you advise clients on the optimal use of ServiceNow, develop tailored solution designs, support implementation projects, and create user-friendly training for end-users and administrators.

In this role, you will develop an effective Information Security Management System (ISMS) based on ISO 27001, conduct audits, and manage trainings to identify risks and continuously improve security strategies.