Job
- Level
- Lead
- Location
- Niklasdorf
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.500 € gross/month
Job Summary
You take charge of IT operations, develop our digital landscape, manage IT costs, ensure stable support across all locations, while building a high-performing IT team.
Job Technologies
Your role in the team
- As Head of IT, you assume overall responsibility for IT operations.
- You establish stable 1st- and 2nd-level support across all locations, expand the IT team further, and collaboratively develop our Digital Landscape with management, the CTO, and business units — from the current state to the target state and technological vision.
- You lead the IT Operations team both technically and disciplinarily and build it up as needed.
- You are responsible for your own IT budget with a dedicated cost center and a specific cost bearer.
- You manage IT costs, service providers, contracts, licenses, and external support cases.
- You make operational decisions within the agreed strategy and approved budget.
- You develop and make strategic decisions regarding IT, technology, and the digital landscape in collaboration with management and the CTO.
- You develop the IT strategy and a prioritized roadmap.
- You structure the interplay of applications, data, interfaces, infrastructure, and digital business processes.
- You develop the current, target, and vision of the Digital Landscape and derive investment and improvement measures from it.
- You develop the roles, competencies, representations, and working methods of the IT team further.
- You ensure reliable, measurable 1st- and 2nd-level support for all employees and locations.
- You establish clear processes for ticketing, prioritization, escalation, communication, and documentation.
- You are responsible for a heterogeneous environment consisting of macOS, iOS, Windows, Apple hardware, and PCs, as well as network, WLAN, VPN, and workplace infrastructure.
- You ensure robust backup, restore, and emergency recovery concepts and further develop standards for devices, software, updates, and security.
- You are responsible for the further development of Microsoft 365, including Entra ID, Exchange Online, Teams, and SharePoint.
- You define standards for identities, permissions, collaboration, and document management.
- You establish a pragmatic governance for business apps, automations, low-code/no-code solutions, and AI-powered development, including Vibe Coding — covering security and data protection, testing, documentation, and operations.
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Our expectations of you
Qualifications
- Broad understanding of networks, end devices, identities, Microsoft 365, backup, and IT security
- Ability to structure complex IT landscapes and develop them strategically
- Clear, assertive communication and joy in leadership and change
- Furthermore: Very good German skills, good English skills, Class B driver's license, and willingness to undertake occasional cross-location assignments.
Experience
- Several years of experience in IT operations, system administration, or a comparable IT management role
- Experience in technical and disciplinary leadership as well as in building IT teams
- Experience in stabilizing and professionalizing IT services
- Excellent knowledge of Microsoft 365 and experience with heterogeneous Windows/Apple environments
- Experience in managing IT service providers, contracts, and licenses
- Advantage: Experience with Jamf Pro, IT Service Management, support metrics, business apps, automation, information security, or managing multiple locations
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What we offer
- A key role with a direct impact on the digital development of the AURENA Group
- Freedom of design regarding organization, technology, and service providers
- The opportunity to build an IT team and a modern IT organization
- Direct collaboration with executive management, CTO, and specialist departments
- The opportunity to combine innovation and governance for business apps and AI-driven development
- The minimum salary for the advertised position is €5,500 gross per month based on full-time employment.
- Depending on the respective qualification, willingness to pay above the market rate is given.
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Benefits
Food & Drink
Higher Take-Home Pay
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Aurena GmbH
Niklasdorf
AURENA is one of Austria's largest providers of insolvency, operational and industrial liquidations. Our many years of experience and leading role in online auctions guarantee the successful sale of vehicles, equipment, properties and goods of all kinds.
Description
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Head of IT
- Salary
- from 5.500 € gross/monthEstimated net salary based on the gross salary in the job ad.from 3.462 € net/month
- Location
- Niklasdorf
- Working Model
- Onsite
- Diversity
- Open for all genders
