Job
- Level
- Experienced
- Location
- Innsbruck
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.867 € gross/month
Job Summary
In this role, you will be the primary point of contact for IT inquiries, conduct user trainings, install and maintain IT devices and operating systems, and manage Active Directory accounts.
Job Technologies
Your role in the team
- First point of contact, IT helpdesk, user training
- Physical provisioning and exchange of IT equipment
- Installation and troubleshooting of IT equipment (desktop, monitors, printers)
- Installation and troubleshooting of operating system software (desktop, laptop, mobile devices)
- Management of Active Directory user accounts and groups
- Tier-1 support for the TSD in the areas of Networking, Systems, Information Assurance
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, A-levels, HAK, HTL or similar)
Qualifications
- Hardware knowledge, basic knowledge of MTA Windows operating system
- CompTIA A+ certification preferred
- Communication skills, teamwork, reliability
- Value-neutral and gender-inclusive attitude
- Very good German skills, English skills are an advantage
- Class B driver's license
Experience
- Experience in IT Helpdesk/IT Support
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What we offer
- A diverse, challenging role within a varied scope of responsibilities and an organization that values and embodies diversity.
- Multicultural work environment, appreciative working atmosphere, and collaboration within a dedicated team
- Meaningful work with social added value
- Opportunity to participate in shaping and further developing, and to contribute your own ideas
- Regular team meetings
- The statutory minimum wage based on a 37-hour week is €2,867.20 gross per month according to SWÖ collective agreement pay group 6. Creditable previous service times are given appropriate consideration.
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Job Locations
About Your Employer
Tiroler Soziale Dienste GmbH
The Tiroler Soziale Dienste GmbH (TSD) has been operating in Tyrol since 2014, specializing in social services. Their offerings include integration assistance and support for those in need.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT helpdesk
- Salary
- from 2.867 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.098 € net/month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
